Returns & Exchanges
At Baya, we want you to love every piece in your home, which is why we offer a 30-day window for returns on all eligible items. If your selection isn't the perfect fit for your space, we are here to help you find an alternative or process a refund.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship It Back
Download and print your prepaid shipping label, then drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing